Someone I know is affected by problem gambling — what can I do?

Start by speaking with them in a compassionate way, without judgement. Encourage them to seek professional support. If they play at 7bad, email our support team at support@7bad.cam — we can assist with account-related matters on third-party requests while protecting the individual's privacy.

🛡️ Safe Gaming

7bad Responsible Gambling —
Your safety is our priority

Enjoy a fun gaming experience safely. At 7bad we believe responsible gambling is the best way to play — set your limits and stay aware.

Why Responsible Gambling Matters

At 7bad we are committed to maintaining the right balance between entertainment and protection.

Online gaming can be an enjoyable form of entertainment, but if not approached responsibly it can become a problem. 7bad believes every player should be aware of their own limits and view gaming as a source of entertainment — not as a way to earn money.

We care about the mental and financial wellbeing of all our users. On this page you will learn how to use our responsible gambling tools, when to seek help, and how to keep your gaming experience in check.

Responsible gambling is not just about setting limits — it means keeping gaming a small source of enjoyment in your life, one that never affects your family, work or health.

Remember: Gaming is a form of entertainment. There is no way to recover money you have lost — so only play with money you can afford to lose.

Set a budget: Decide in advance how much time and money you will spend on gaming each day or each week, and do not go beyond that limit.

Take breaks: Instead of playing for long stretches at a time, take regular breaks. This keeps your decision-making sharp.

Protection Tools — in your hands

7bad gives you several responsible gambling tools that can be used directly from your account.

Set Deposit Limits

Set your own maximum deposit limit on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately. A 24-hour cooling-off period applies if you wish to increase a limit.

Time Limits and Reminders

Set how long you want to play each day. When the set time has passed, our system will send you a notification and suggest ending your session.

Time-Out / Break

If you feel you need a break for a few days, set a time-out from 24 hours up to 30 days. During this period you will not be able to log in to your account or play any games.

Self-Exclusion

Choose self-exclusion for a long-term break. Options are available to close your account for 3 months, 6 months or permanently. Contact us via live chat to take this step.

Gaming History Review

Log in to your account at any time to view your full gaming history, a list of deposits and withdrawals, and statistics on your total spending.

24/7 Support

If you are struggling with gaming or cannot use the support tools, contact our 24/7 live chat in Bengali. Our support team is always here for you.

Problematic Gaming Signs

If you notice the following signs, be cautious and take the necessary steps.

🔴 Watch out for these signs

You are spending beyond your means and it is putting a strain on your family's daily expenses.
You feel the urge to bet more in order to recover money you have lost.
You are hiding your gaming or keeping it secret from your family.
You are spending more time gaming by cutting back on work, studies, or time with family.
You feel restless, irritable, or depressed when you are unable to play.
You have tried to stop gaming but have been unable to.
You are continuing to game by taking loans or selling assets.

✅ Healthy Gaming Habits

Play for entertainment only, not as a source of income.
Only budget what you can afford to lose — never play with borrowed money.
Take regular breaks and spend time with family and friends.
Actively use the time limit and deposit limit tools.
Withdraw your winnings after a win — do not bet again out of a desire to win even more.
Do not play when you are stressed, drunk, or tired.
Be honest and open with your family about your gaming.

For ages 21+ only

Gaming services at 7bad are strictly for individuals aged 21 or above. Minors (under 21) are strictly prohibited from opening an account or playing. If you know someone under this age limit who is using this site, please inform our support team.

Steps to Get Help

If you feel that gaming is becoming a problem, follow these steps.

Assess yourself

Read the warning signs above and ask yourself honestly. Is gaming affecting other areas of your life?

Set limits

Immediately set deposit limits and time limits on your account. Go to account settings or contact our live chat for assistance.

Take a time-out or exclusion

If you cannot stop on your own, contact our live chat and request a time-out or self-exclusion.

Talk to someone close to you

Have an open conversation with a family member or trusted friend. Seek support rather than trying to cope alone.

Seek professional help

Talk to a mental health professional or counsellor. Problematic gaming is a mental health issue and there are solutions.

Contact 7bad support

Reach us via our 24/7 live chat in Bengali or by email at [email protected]. We are here for you.

Questions & Answers about Responsible Gaming

Find answers to common questions about responsible gaming below.

Log in to your account and go to Account Settings. There you will find the deposit limit option under the "Responsible Gambling" section. You can set a limit for any period — daily, weekly or monthly. Reducing a limit takes effect immediately, while increasing a limit takes effect after 24 hours. If you need help, let us know via live chat.

A time-out is a short-term break — from 24 hours up to 30 days. Once the period ends, you can resume playing normally. Self-exclusion is a long-term measure — with the option to close your account for 3 months, 6 months or permanently. Your account cannot be reactivated during a self-exclusion period, which gives you genuine protection.

No. Opening an account and playing games at 7bad is only permitted for those aged 21 and above. Age is verified at registration and identity documents may be requested in cases of doubt. If it is found that a minor is playing, their account will be closed immediately.

Start by speaking with them in a compassionate way, without judgement. Encourage them to seek professional support. If they play at 7bad, email our support team at [email protected] — we can assist with account-related matters on third-party requests while protecting the individual's privacy.

If you self-exclude, you can withdraw any funds remaining in your account. Our support team will help you complete the withdrawal process before the exclusion begins. Depositing will not be possible during the exclusion period.

No. Online casino and betting games are designed for entertainment, not as a reliable source of income. While winning occasionally is possible, it is not a dependable income path over the long term. Believing otherwise is a major cause of problem gambling. Always remember — gaming is entertainment, not an investment.

Play Responsibly, Enjoy the Experience

At 7bad you have slots, cricket betting, live casino, and much more — enjoy it all safely and responsibly. Set limits, take breaks, and contact us whenever you need.

If you need help, contact us via live chat or at [email protected].
For ages 21 and above only. Play responsibly.

7bad Responsible Gambling — Your safety is our priority