7bad Privacy Policy

7bad is a trusted online gaming platform in Bangladesh. We place the highest importance on your privacy and are always responsible for protecting your personal information. This Privacy Policy ("Policy") describes how 7bad collects your information, the purposes for which it is used, the circumstances under which it may be shared with third parties, and the rights you have over your information.

This Policy applies to all individuals who use the 7bad.cam website and related services. By creating an account on our platform or using any of our services, you are considered to have accepted the terms of this Policy. If this Policy changes, we will publish an update on this page and, where necessary, notify you at your registered email address.

7bad may collect your information in various ways. The main categories of information we collect are described below.

How We Collect Information

7bad collects information in the following ways:

• Information you provide directly (registration forms, verification processes, customer service contact).
• Through automated technologies such as cookies, pixel tags, and log files.
• Transaction verification information through payment service providers.
• From authorized third parties for fraud prevention and identity verification.

7bad uses the information it collects only for specific and legitimate purposes. We process your information for the following reasons:

1. Fulfilling Agreements and Providing Services

Your information is used to manage your account, process transactions, award bonuses, and keep your gaming experience uninterrupted. This is essential for us to deliver our services.

2. Identity and Age Verification

7bad's services are for people aged 21 and above only. Your personal information is used to run the identity verification process to confirm the applicable age and to prevent fraud.

3. Security and Fraud Prevention

Your information is used to detect and prevent unauthorized account access, money laundering, fraud, and other illegal activities. This is necessary in the interest of all users.

4. Customer Support

Your communication history and account information are used to provide effective responses to your questions or complaints and to continuously improve support quality.

5. Service Improvement and Personalization

By analyzing your playing habits and preferences, we create relevant game recommendations, personalized offers, and an improved user experience for you. This analysis also helps with the overall development of 7bad's services.

6. Meeting Legal Obligations

Your information may be used or disclosed as necessary to meet regulatory requirements, court orders, or legal process requirements.

7. Marketing Communications

With your consent, new games, special offers, or promotional messages may be sent by email or message. You may request to stop receiving these communications at any time by contacting us.

7bad uses cookies and similar technologies to operate the website smoothly and to improve your browsing experience. Cookies are small text files stored in your browser or on your device.

Types of Cookies We Use

• Essential Cookies: These are necessary to maintain site login sessions and ensure security. Without these cookies, the site does not function properly.
• Functionality Cookies: Used to remember your language preferences, display settings, and other personalization choices.
• Analytics Cookies: Collect statistics to help us understand how users use the site, which helps with service improvement.
• Security Cookies: Help with fraud detection and account protection.

Cookie Controls

You can delete cookies or instruct your browser not to accept new cookies through your browser settings. However, disabling essential cookies may cause some important site features to stop working. Session cookies are required to keep you logged in to your account.

7bad does not sell, rent, or commercially provide your personal information to other parties. However, in certain circumstances, limited information may be shared with the following parties:

Service Provider Partners

Organizations that supply the technical infrastructure, payment processing, and customer support necessary to operate our services may access a limited amount of information. These organizations are contractually bound to meet 7bad's privacy standards.

Payment Providers

Mobile banking payment companies such as bKash, Nagad, and Rocket receive the information necessary for transaction verification. This information is also governed by those companies' own privacy policies.

Game Software Providers

Game providers including Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming may access the minimum information necessary to manage gameplay. They do not receive any unnecessary personal information.

Legal Authorities

Necessary information may be disclosed on the basis of court orders, legitimate investigation processes, or valid requests from law enforcement agencies. Such disclosures fall within the scope of legal obligations.

Business Transfers

In the event of a merger, acquisition, or transfer of 7bad's business or assets, user information may form part of the transferred assets. In such cases, we will make efforts to notify you in advance.

7bad adopts the most up-to-date technical and organizational measures to ensure the security of your information. Our security framework is described below.

7bad believes you have full rights over your own information. Your rights are described in detail below:

Right to Access Information

You can find out at any time what information 7bad holds about you. Contact our support team directly to request a copy of this information.

Right to Correct Information

You have the right to request correction of any errors or inaccuracies in the information we hold about you. Some information can be updated directly from account settings; for others, please contact customer support.

Right to Delete Information

In certain circumstances, you may request deletion of your personal information. However, due to legal obligations, active disputes, or financial regulatory requirements, some information may not be able to be deleted before a specified period.

Right to Restrict Processing

You may request that your information be restricted for certain purposes (such as marketing communications). This request can be submitted via 24/7 live chat or email.

Right to Data Portability

You have the right to receive a copy of information you have directly provided in a structured, commonly used, and machine-readable format.

Right to Withdraw Consent

For any information processed on the basis of your consent, you may withdraw that consent at any time. However, this will not affect the validity of processing carried out before the withdrawal.

To exercise any of the rights above, contact us via 24/7 live chat or email us at [email protected]. We will respond to your request as quickly as possible.

7bad retains your information for as long as necessary to fulfill its relevant purpose. The following factors are considered when determining the retention period:

• Account Information: Retained for the entire period your account is active. Even after account closure, information may be kept for a specified period based on legal and regulatory requirements.
• Transaction Records: Financial transaction records are generally retained for an extended period, as this is mandatory under anti-money laundering (AML) and fraud prevention regulations.
• Communication History: Customer service communication records are retained for a specified period after the relevant matter is resolved.
• Log Files and Technical Information: This information is generally retained for a relatively short period, unless a longer period is required for security investigations.
• Marketing Preferences: Your communication preferences (opt-in/opt-out) are retained for an adequate period after your most recent activity.

When the retention period ends or the information is no longer needed, we delete or anonymize it using secure methods.

7bad's services are strictly for people aged 21 and above only. We do not knowingly collect information from children or minors.

An age verification process is carried out at the time of account registration. If a person is confirmed to be under 21 years of age, their account is immediately closed and the collected information is deleted.

If you believe that information of a minor has been collected unintentionally, please contact us at [email protected]. We will take immediate action.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through any of the following channels: